POGBA MDX - Privacy Policy

1. Introduction

Welcome to POGBA MDX ("we," "us," "our"). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from pogbamdx.com (the "Site").

Our brand is built on a foundation of Authenticity, Resilience, and Excellence. We extend these values to how we handle your personal information, with a commitment to transparency, security, and respect for your privacy. This policy is designed to be clear and comprehensive, ensuring you understand our practices and your rights.

This Privacy Policy is an integral part of our Terms and Conditions and applies to all users of our Site, regardless of their location.

2. Information We Collect

We collect personal information to provide and improve our services, process your orders, and communicate with you. The types of information we collect fall into two main categories:

A. Information You Provide to Us Directly:

Contact and Account Information: When you make a purchase, create an account, or subscribe to our newsletter, you provide us with information such as your name, email address, phone number, and shipping address.
Payment Information: When you make a purchase, your payment information (such as credit card details) is collected and processed by our secure third-party payment processors (e.g., Shopify Payments, PayPal). We do not store your full payment card information on our servers.
Communications: When you contact our customer service team or communicate with us in any other way, we collect the information you provide in those communications.

B. Information We Collect Automatically:

Device and Usage Information: When you visit the Site, we automatically collect certain information about your device, including your IP address, web browser, time zone, and information about the cookies that are installed on your device. As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies: * Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. * Log Files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. * Web Beacons, “tags,” and “pixels”: Electronic files used to record information about how you browse the Site.

3. How We Use Your Information

We use the information we collect for various purposes, each grounded in a lawful basis for processing under applicable data protection laws such as the GDPR:

To fulfill your orders: We use your contact and payment information to process, confirm, and deliver your purchases. This processing is necessary for the performance of our contract with you.
To communicate with you: We use your contact details and communication records to provide updates, respond to inquiries, and ensure a smooth customer experience. This is based on the performance of our contract and our legitimate interest in maintaining customer relationships.
For marketing and advertising: With your consent—or where permitted by our legitimate interests—we may use your contact and device information to send you promotional materials, special offers, or updates about our products and services.
To improve and optimize our site: We use device and usage data to analyze trends, monitor performance, and enhance the functionality and overall experience of our website. This processing is based on our legitimate interest in improving our services.
For security and fraud prevention: We process contact, payment, and device information to detect, prevent, and address fraudulent or unauthorized activities, as well as to protect the integrity and safety of our platform. This is done under our legitimate interest and in compliance with applicable legal obligations.
To comply with legal obligations: We may use all relevant categories of information to meet our legal and regulatory responsibilities, including tax, accounting, and consumer protection laws. This processing is carried out to comply with our legal obligations.

4. How We Share Your Information

We do not sell your personal information. We share your personal information with trusted third parties only to the extent necessary to provide our services, as described below:

Service Providers: We share your information with third-party companies that provide services on our behalf, such as our ecommerce platform (Shopify), payment processors, shipping and fulfillment partners, and email marketing providers. These service providers are contractually obligated to protect your information and are prohibited from using it for their own purposes.
Analytics Providers: We use services like Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Legal Compliance and Protection: We may share your information if required by law, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal information.

A. Rights for Residents of the European Economic Area (EEA) and the UK (under GDPR):

If you are a resident of the EEA or the UK, you have the right to:

Access the personal information we hold about you.
Request that your personal information be corrected, updated, or deleted.
Object to processing of your personal information.
Request the restriction of processing of your personal information.
Request the portability of your personal information.
Withdraw consent at any time, where we are relying on consent to process your personal information.

To exercise these rights, please contact us through the contact information below.

B. Rights for Residents of California (under CCPA/CPRA):

If you are a resident of California, you have the right to:

Know what personal information is being collected about you.
Delete personal information we have collected from you.
Correct inaccurate personal information.
Opt-out of the sale or sharing of your personal information. We do not sell personal information, but our use of some analytics and advertising cookies may be considered "sharing" under the CCPA. You can opt-out by managing your cookie preferences.
Limit the use and disclosure of sensitive personal information.
Non-discrimination for exercising your privacy rights.

California residents may exercise these rights by contacting us. We will not discriminate against you for exercising any of your CCPA rights.

6. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Specifically, our Site is hosted on Shopify, which is headquartered in Canada, and we use other third-party service providers that may operate in the United States and other countries. This means that when we collect your personal information, we may process it in any of these countries.

We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy, such as implementing Standard Contractual Clauses for transfers of personal information between our group companies and with our third-party service providers and partners.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax/revenue laws), resolve disputes, and enforce our legal agreements and policies.

8. Security

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. These measures include SSL encryption for data transmission and working with secure, PCI-compliant payment processors.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@pogbamdx.com